My booking payment isn't going through, what can I do?

• Related Articles

• Paying for a Booking Reservation

  A reservation is automatically created when you attempt to book a trip but haven’t completed payment. The reservation details will be sent to your email. To secure your seat, open the email and click “Complete payment” (highlighted in orange). You’ll ...

• Booking Cancellation

  On the IntercityNG homepage, click the three horizontal lines at the top right and log in to your account. Click the menu again and select “Profile.” On your profile page, click “My Profile” and select “Transactions.” Scroll to find the booking you ...

• Updating Booking Information

  On the IntercityNG homepage, click the three horizontal lines at the top right and log in to your account. Click the menu again and select “Profile.” On your profile page, click “My Profile” and select “Transactions.” Scroll to find the booking you ...

• How can I get my booking code?

  Your parcel or trip booking code can be seen in the e-ticket sent to your mail.

• Share a Booking Link

  On the IntercityNG homepage, click the human icon and select the number of passengers. Choose your travel date, then enter your departure and destination locations. Click “Explore rides.” Note: If no rides are displayed, the route is currently ...