Can I update my ticket, change booked seat or date?
Yes, you can. You will need to cancel the original ticket, and a refund will be issued to your IntercityNG wallet. You can then use the wallet balance to rebook with the correct details.
Related Articles
How to book a ticket - Single Passenger
On the IntercityNG homepage, click the human icon and select the number of passengers. Choose your travel date, then enter your departure and destination locations. Click “Explore rides.” Note: If no rides are displayed, the route is currently ...
How to Book a Ticket - Multiple Passengers
On the IntercityNG homepage, click the human icon and select the number of passengers. Choose your travel date, then enter your departure and destination locations. Click “Explore rides.” Note: If no rides are displayed, the route is currently ...
If I reserve, will my seat be available still without paying?
A reserved seat is not secured until the booking is completed. You must complete payment to secure your seat. See how to pay for a reservation here >> https://support.intercity.ng/portal/en/kb/articles/paying-for-a-booking-reservation
What To Present At The Park For Boarding
When boarding your booked bus, present your IntercityNG ticket to the park manager. For Okeyson Transport, present the reference number sent to you.
How To Use Your Profile (Everything About Your Profile)
You must first log in to access your profile. See login steps here >> https://support.intercity.ng/portal/en/kb/articles/how-to-log-into-your-imtercity-account Once logged in, go to the homepage and click the menu (three horizontal lines) at the top ...