How to book a ticket - Single Passenger

1. On the IntercityNG homepage, click the human icon and select the number of passengers.
   

1. Choose your travel date, then enter your departure and destination locations.
   

1. Click “Explore rides.”
   

Note: If no rides are displayed, the route is currently unavailable.

1. On the results page, scroll through and select your preferred transport company by clicking “Buy ticket.”
   

1. Review the trip details and fill in passenger information (name, phone number, email address, and next of kin details).
   

Note: If you’re an existing user, your details will be auto-filled once you log in.

1. Select your preferred seat and click “Book ticket.”
   

1. Choose any required assistance (if applicable) and enter a coupon code if you have one.
   

1. Click “Proceed” to view your booking and payment details.
   

1. Select a payment method (Paystack, Monnify, IntercityNG wallet, or “ask someone to pay”).
   

1. Complete your payment using your preferred option (transfer, USSD, card, etc.).
   

1. Once payment is successful, you’ll be redirected to a “Paid” page and receive your ticket via email.
   

For further assistance, contact customer support on WhatsApp (+49 1521 1791659).

• Related Articles

• Does IntercityNG offer same-day booking?

  Yes, we do. Here is how to book >> https://support.intercity.ng/portal/en/kb/articles/how-to-book-a-ticket-single-passenger

• How to Book a Ticket - Multiple Passengers

  On the IntercityNG homepage, click the human icon and select the number of passengers. Choose your travel date, then enter your departure and destination locations. Click “Explore rides.” Note: If no rides are displayed, the route is currently ...

• Can I update my ticket, change booked seat or date?

  Yes, you can. You will need to cancel the original ticket, and a refund will be issued to your IntercityNG wallet. You can then use the wallet balance to rebook with the correct details.

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  This feature allows travelers to request payment from a third party (friends or family) to complete a booking. Pay For Me Feature: Via Email On the payment page, click “Pay for me.” Enter the third party’s email address and click “Share checkout link ...

• How can I get my booking code?

  Your parcel or trip booking code can be seen in the e-ticket sent to your mail.