Submit a Review

Submit a Review

  1. On the IntercityNG homepage, click the three horizontal lines at the top right.
  1. Select “Reviews.”
  1. Click “Write a review.
  1. Choose either Trip or Charter, depending on your experience.
  1. Enter your transaction code (if available). If you don’t have one, click the highlighted “Click here” option.
  1. Click “Proceed.”


Notes

Note: If a transaction code is entered, your trip details (travel date, transport company, and contact information) will be auto-filled. If not, you will need to fill them manually.

  1. Complete the required details, rate your experience, and optionally attach a photo.
  1. You may also choose to post anonymously.
  1. Click “Submit review.
  2. If the transport company responds, you will receive an email notification and can reply directly.

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